Order Cancellations
Orders at SeaGadget are placed after communication and availability confirmation.
Orders may be cancelled before the product has been ordered from the supplier or processing has begun.
If a cancellation occurs after a deposit has been paid but before the product order is placed, the deposit will be refunded.
If the product has already been specially ordered or allocated, cancellation may not be possible or may be subject to applicable costs.
Product Returns
Due to the nature of our products (high-value, made-to-order, or custom configurations), returns are accepted only upon prior agreement.
Returns are accepted in the following cases:
- The product was delivered defective
- The product was delivered incorrectly compared to the confirmed order
In all cases, the customer must notify SeaGadget within 48 hours of delivery.
Product Condition
To be eligible for return:
- The product must be in new, unused condition
- Returned with its original packaging and accessories
- Products that have been used in water or show signs of use are not eligible for return.
Return Shipping Costs
If the return is due to a defective or incorrect product, return shipping costs are covered by SeaGadget.
In all other cases, return shipping costs are borne by the customer.
